Legal

Cookie policy

This site uses the smallest set of cookies it can. There is no advertising on it and no profiling, and nothing that measures you is loaded unless you have said yes to it.

Cookie	What it does	How long it lasts	Do you have to accept it
`_medusa_cart_id`	Keeps your quote basket together, so the reference codes you picked survive a page change.	21 days	No. It is created only when you add your first item, and it holds nothing but the basket you asked for.
`_plexirom_purchase_cart_id`	Keeps the basket of products you are buying online, so it is still there when you come back to pay, including from a payment page outside this site.	21 days	No. It is created only when you add your first product to buy, and it holds nothing but that basket.
`_medusa_cache_id`	Gives your browser a random identifier that the server uses to group the pages it has already prepared.	24 hours	It is set the moment you arrive, before anything can ask you. We do not claim it is exempt; see the note below.
`_medusa_jwt`	Keeps you signed in to your account, so your wishlist and the requests you have sent follow you from page to page.	24 hours	No. It is written only when you sign in, it is removed when you sign out, and nothing on this site needs an account.
`plexirom_buyer`	Remembers whether you shop as a business or as an individual, which decides the VAT charged at checkout and whether your company's details are asked for.	1 year	No. It is written only when you answer that question, and it holds nothing but your answer.
`plexirom_language`	Remembers which of the three languages you are reading, so that arriving at an address that names none of them puts you back in yours rather than in the one your browser asks for.	1 year	No. It holds a two-letter language code and nothing else, and without it the site cannot honour a language you chose.
`plexirom_content_edit`	Carries a member of staff's permission to correct the wording of a page while they are reading it. It is set only when somebody opens a page from the shop's back office, and never for an ordinary visit.	15 minutes	No. It is never set for a visitor, and for a member of staff it is what the editing they just asked for is made of.
`plexirom_content_edit_on`	Tells the page that the member of staff above is editing it, so that the text is drawn as editable. It holds the single character 1.	15 minutes	No, for the same reason: it is never set for a visitor and holds nothing about anybody.

No analytics or advertising service is switched on for this site. There is nothing here to accept or refuse, so no banner is shown, and the cookies listed above are the only ones set.

What we do not use

No advertising cookies and no social network cookies are loaded, and nothing on this site follows you to another one. Nobody is sold or given your data.

The map on the partner network page

That page shows a real map, and the map images come from OpenStreetMap rather than from us. Opening the page asks openstreetmap.org for the squares of map you can see, which tells them your IP address and which part of the map you looked at.

It is the only thing on this site served by anyone else. No script of theirs runs here, nothing is stored on your device by it, and no cookie is involved: they are pictures. Every other page loads nothing from anywhere but this site. The same figures are printed as a table beside the map, so nothing is lost if you never open that page.

The identifier set when you arrive

One row in the table above deserves more than a line, because it is the one we are least comfortable with. The second cookie is a random identifier created the first time you open any page here, before you have asked for anything and before any banner could offer you a choice. The server uses it to group the pages it has already prepared for you.

We are not going to file it under strictly necessary and leave it at that. Every page on this site works without it, which makes that claim hard to stand behind, and a unique identifier stored on every device that arrives is exactly the kind of thing a visitor is entitled to be asked about. It carries no name, no address and nothing you have typed, it is never sent to anyone outside this site, and it is never used to measure you or to build a profile. Removing the need for it is on the list of work, and this page changes when it does.

Storage in your browser

The search box remembers your last few searches in your own browser so it can offer them back to you. That never leaves your device, and clearing your browsing data removes it.

Third parties

If the company switches on a chat bubble, it is loaded from that provider and may set cookies of its own under its own policy. None is switched on by default.

Managing cookies

Your browser can block or delete cookies at any time, and it can do it for this site alone. Blocking them leaves the site readable, but a basket will not survive a page change.

This page describes how the site works today. The company's final legal wording has not been supplied yet and replaces this text before launch.